How To Cancel Gamestop Pre Order?

Do you have a pre-order with Gamestop that you need to cancel? Don’t worry, it’s a fairly simple process. Whether you’ve changed your mind about the game, found a better deal elsewhere, or simply can’t afford it anymore, canceling your pre-order is an option.

The good news is, Gamestop allows you to cancel your pre-order at any time before the release date. However, there are a few things you need to know before you start the process. In this article, we’ll walk you through the steps to cancel your Gamestop pre-order, including determining your order status, choosing your cancellation method, and understanding the refund policy.

So, let’s get started!

Determine Your Order Status

You can check if your Gamestop pre-order is still active by logging into your account and looking at the order status. This will give you an idea of whether or not your order can still be canceled.

If your order has already been processed and shipped, it may be too late to cancel it. However, if your order is still in the processing stage, you may be able to cancel it.

To check your order status, log in to your Gamestop account and look for the order in question. You should see a status indicator that tells you whether the order is still processing or has already been shipped.

If the order is still processing, you may be able to cancel it by following the steps outlined below. If the order has already shipped, you will need to wait until it arrives and then return it for a refund.

Once you have determined that your order can be canceled, you will need to choose your cancellation method. There are a few different ways to cancel a Gamestop pre-order, including through your account, by phone, or in-store.

Each method has its own pros and cons, so you should choose the one that works best for you.

Choose Your Cancellation Method

Opting for a cancellation method that suits your convenience is crucial when it comes to making changes to your pre-order. GameStop offers three methods to cancel your pre-order: online, in-store, or through customer service. Each method has its own advantages and disadvantages, so it’s important to choose the one that works best for you.

To cancel your pre-order online, simply log in to your GameStop account, go to your order history, and select the pre-order you want to cancel. Then, click on the "cancel"button and follow the prompts. This method is convenient if you don’t have time to go to a store or call customer service. However, keep in mind that it may take a few days for the cancellation to be processed and for your refund to be issued.

If you prefer to cancel your pre-order in-store, simply bring your order confirmation and photo ID to your nearest GameStop location. A store associate will be able to assist you with the cancellation process. This method is convenient if you want an immediate refund and prefer to speak to someone in person. However, it may not be convenient if you don’t have a GameStop store nearby.

In case you prefer to cancel your pre-order through customer service, you can call GameStop’s customer service hotline at 1-800-883-8895. This method is convenient if you want to speak to a representative who can guide you through the process. However, keep in mind that you may have to wait on hold for a while and that the cancellation process may take a few days to be processed.

Once you’ve chosen the cancellation method that works best for you, it’s important to follow the cancellation process to ensure that your pre-order is successfully cancelled and your refund is issued.

Follow the Cancellation Process

It’s crucial to make sure the cancellation process is followed correctly to ensure a smooth refund experience. Once you’ve chosen your cancellation method, it’s time to initiate the cancellation process. Here’s what you need to do:

  1. Contact GameStop customer support: You can either call their customer support line or use their online chat feature to initiate the cancellation process. Make sure to have your order number handy and explain that you wish to cancel your pre-order.

  2. Follow the instructions given: Once you’ve initiated the cancellation process, the customer support representative will guide you through the remaining steps. They may ask you to confirm certain details, such as your billing information, to ensure that your refund is processed correctly.

  3. Wait for your refund: After you’ve completed the cancellation process, you should receive a confirmation email from GameStop. Your refund should be processed within a few business days, depending on your bank’s processing time.

Understanding the refund policy is also important to ensure a smooth cancellation process. Keep in mind that GameStop’s refund policy may vary depending on the product you’ve pre-ordered. Make sure to read the policy carefully and understand any fees or restrictions associated with cancelling your pre-order.

With these steps in mind, you’ll be able to cancel your GameStop pre-order with ease and receive your refund in a timely manner.

Understand the Refund Policy

To ensure a hassle-free refund experience, it’s important to carefully read and understand GameStop’s policy on refunds for pre-ordered products.

GameStop has a strict policy when it comes to refunds for pre-orders. If you cancel your pre-order within 30 days of the release date, you will receive a full refund in the form of the original payment method. However, if you cancel your pre-order after 30 days of the release date, you will not be eligible for a refund.

It’s also important to note that GameStop may offer refunds in the form of store credit instead of a full refund. This means that you may not receive your money back in the form of the original payment method. If you’re not comfortable with this, it’s important to consider alternatives before cancelling your pre-order.

For example, you can try selling your pre-order to someone else who may be interested in the same product. This way, you can still get your money back without having to deal with GameStop’s refund policy.

In addition, GameStop may also charge a cancellation fee for pre-orders cancelled after a certain period of time. This fee may vary depending on the product and the time of cancellation. It’s important to check with GameStop’s customer service to determine if this fee applies to your pre-order.

Consider all of these factors before cancelling your pre-order to ensure a hassle-free refund process.

Consider Alternatives

If you’re considering cancelling your GameStop pre-order, it might be worth exploring some alternatives before pulling the trigger.

One option is to exchange the game for a different title that you’re more excited about. Alternatively, you could use store credit or a gift card to make a purchase at a later date.

Finally, you could consider purchasing a digital copy of the game instead of a physical one. Keep these options in mind before cancelling your pre-order.

Exchange for a Different Game

You can easily switch out your pre-order for a different game that you’re more excited about, so don’t settle for something you don’t really want! GameStop has a wide variety of games available for pre-order, so take some time to browse and find something that catches your eye.

Perhaps you’ve changed your mind about the game you originally pre-ordered, or maybe you’ve already played it and didn’t enjoy it as much as you thought you would. Whatever the reason, exchanging for a different game is a simple process that can be done in-store or online.

To exchange your pre-order for a different game, simply visit your local GameStop store or log into your account on their website. From there, you can browse their selection and choose a different game to pre-order. Once you’ve made your selection, the store associate or online system will handle the exchange for you. It’s that easy!

And if the new game you want is more expensive than your original pre-order, you can use store credit or a gift card to cover the difference.

Use Store Credit or Gift Card

Don’t forget, when paying for your new pre-order, you can use store credit or a gift card to cover any extra costs. This is especially helpful if you’ve got some leftover credit from trading in games or received a gift card as a present.

Here are some things to keep in mind when using store credit or a gift card:

  • Make sure the credit or gift card is valid and has enough balance to cover the cost of the pre-order.
  • If you don’t have enough credit or gift card balance, you can always add more money to your account to cover the difference.
  • Be aware of any expiration dates on your credit or gift card, and use them before they expire.

Alternatively, if you don’t want to use store credit or a gift card, you can always purchase digital copies instead. This can be a good option if you prefer to have your games digitally and don’t want to deal with physical discs.

Purchase Digital Copies Instead

Consider opting for digital copies of your favorite games instead of physical discs, as it can save you space and offer convenience. When you purchase a digital copy, you don’t have to worry about storing the physical disc and can access the game from any device with an internet connection. This means you can easily switch between devices and continue playing your game without any interruptions.

Furthermore, purchasing digital copies can also save you money in the long run. Physical copies often come with additional costs, such as shipping fees and taxes. With digital copies, you can avoid these extra expenses and sometimes even find better deals online. Additionally, digital games often go on sale more frequently than physical copies, allowing you to save even more money.

So, instead of canceling your pre-order altogether, consider switching to a digital copy for a more convenient and cost-effective option.


So there you have it! Cancelling your GameStop pre-order is a simple process that can be done online or in-store.

Remember to determine your order status first, choose your preferred cancellation method, and follow the cancellation process. Also, make sure you understand the refund policy and consider alternatives before cancelling.

It’s important to note that cancelling a pre-order may result in losing any bonus content or promotions that come with the initial order. So before cancelling, take a moment to think about whether it’s truly necessary or if waiting a little longer for the game is worth it.

Happy gaming!

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