Gmail Won’t Send Attachments

Do you find yourself frustrated with Gmail’s inability to send attachments? This can be a frustrating experience, especially if you’re trying to send an important document or photo.

Fortunately, there are several potential solutions to this common problem.

First, it’s important to check your internet connection. A weak or unstable connection can prevent attachments from uploading properly.

Additionally, make sure to verify the size of the attachment. Gmail has a limit on the size of attachments that can be sent, and if the file is too large, it will not go through.

By taking these steps, you can hopefully resolve the issue and get back to sending attachments with ease.

Key Takeaways

  • Gmail has attachment issues related to sending, size limit, and blocked file types.
  • Possible causes of attachment issues include unstable internet, outdated/incompatible browsers, and viruses/malware.
  • Troubleshooting steps for attachment issues include checking file size, testing internet connection, scanning for viruses/malware, compressing/splitting files, and adjusting settings.
  • Gmail support is available for assistance, and it is important to ensure email security by regularly scanning devices and allowing only allowed file types.

Check Your Internet Connection

If you can’t seem to send that important document, first check if your internet’s working properly. Troubleshooting steps include checking if your internet connection is stable and strong. If you’re using a Wi-Fi network, try switching to a wired connection to see if that resolves the issue. Common errors that could cause attachment issues include slow internet speed and weak connectivity.

If your internet connection seems to be working fine, the next step is to verify the attachment size. This is important because Gmail has a limit on the size of attachments that can be sent. If your attachment exceeds the limit, it won’t send and you’ll need to find an alternative way to send the file.

Verify the Attachment Size

Check the size of your file before attempting to include it in an email. Gmail has a limit of 25 MB for attachments, so anything larger than that won’t be sent. If you’re having trouble sending an attachment, try the following:

  • Double check the attachment type. Some file types, such as .exe and .js, are blocked by Gmail for security reasons.
  • Clear your browser cache. This can sometimes fix issues with attachments not sending properly.
  • Try compressing the file. If the attachment is just over the size limit, compressing it into a .zip file can bring it down to an acceptable size.

By taking these steps, you can ensure that the attachment you’re trying to send is within the size limit and in an acceptable file format.

If you’re still having problems sending attachments, the next step is to check your browser and Gmail settings.

Check Your Browser and Gmail Settings

Make sure to adjust your browser and Gmail settings to ensure smooth sending of your email attachments. Troubleshooting tips for Gmail attachment problems usually start with checking your browser and Gmail settings.

Some common attachment errors are caused by outdated browsers, incompatible file formats, or exceeded file size limits. To prevent these issues, you can try updating your browser or using a different one altogether. You can also check your Gmail settings and make sure that the attachment feature is enabled and that the file types you’re trying to send are allowed.

If adjusting your browser and Gmail settings doesn’t solve the problem, it might be time to try a different browser or device. Some users report that certain browsers are simply incompatible with Gmail, causing problems with sending attachments.

If you’ve tried all of the above troubleshooting tips and you’re still experiencing issues, try accessing Gmail from a different browser or device. This will help you determine if the problem is with your browser or if there’s a larger issue with your Gmail account.

Try a Different Browser or Device

You might want to consider using a different browser or device to send your email attachments. For example, when you switch from using Safari to Google Chrome, you may be able to attach and send files without any issues.

Here are some reasons why a change in browser or device could help:

  1. Using a VPN can sometimes interfere with sending email attachments, so switching to a different browser or device can help bypass this issue.
  2. Clearing your cache can also help resolve issues with sending attachments. However, if this doesn’t work, it may be time to try a different browser or device.
  3. Different browsers and devices have different compatibility issues, so what might not work on one platform may work perfectly on another.
  4. If all else fails, try sending the attachment from a different device altogether, such as your phone or tablet.

Now that you’ve tried using a different browser or device, it’s time to move on to the next step: checking for viruses or malware.

Check for Viruses or Malware

If you suspect that your device has been infected with viruses or malware, it’s crucial to take immediate action to protect your personal information and prevent further damage. A virus or malware can compromise your email security and cause attachment restrictions, preventing you from sending files through Gmail.

To ensure that your device is free from viruses or malware, you can use virus scanners or malware removal tools to detect and remove any threats that may be present. Email security is of utmost importance, especially when it comes to sending attachments through Gmail.

A virus or malware can not only damage your device, but it can also compromise your personal information and data. Therefore, it’s recommended that you regularly scan your device for viruses and malware, and ensure that your email account is secure.

With that said, if you’re still experiencing issues with sending attachments through Gmail, it may be time to contact Gmail support for further assistance.

Contact Gmail Support

Contacting Gmail support can be a helpful resource if you’re experiencing difficulties with sending files through your email. They’ve got a team of experts who can assist you in resolving the problem.

Here are some possible causes and troubleshooting steps that you can expect from them:

  • Possible causes:
  • The file is too large and exceeds the size limit.
  • Your internet connection is unstable or slow.
  • The attachment contains a virus or malware that Gmail has detected.
  • Troubleshooting steps:
  • Check the file size and try to compress or split it into smaller parts.
  • Test your internet connection speed and stability.
  • Scan your computer or device for viruses and malware using a reliable antivirus software.

By following these possible causes and troubleshooting steps, you can have a better understanding of the issue and what Gmail support can do to help. Don’t hesitate to reach out to them for assistance, as they’re always ready to provide solutions to any email-related problems you may encounter.

Frequently Asked Questions

What should I do if my attachment is taking too long to upload?

If your attachment is taking too long to upload, check the file size limits and try troubleshooting tips like compressing the file or using a different browser. Also, make sure your internet connection is stable.

Why is my Gmail account not allowing me to send certain file types?

Did you know that Gmail only allows file attachments up to 25MB? If you’re having trouble sending certain file types, try attachment troubleshooting or contacting Gmail support options for assistance.

Is there a limit to the number of attachments I can send in one email?

You can send multiple attachments in one email, but there is a maximum attachment size limit. To send larger files, try compressing them or using a file sharing service.

Why does my recipient receive a corrupt attachment even though it appeared fine on my end?

If your recipient receives a corrupt attachment, it could be due to common file types that cause issues in email communication. To troubleshoot, try compressing the file and checking your internet connection. Gmail and other email clients may also have attachment size limits.

Can I send password-protected attachments through Gmail?

Oh sure, why not? Just send your password-protected attachments through a completely unsecured email service. I’m sure no one will ever figure out how to hack into it. But seriously, for better password security, consider using encryption methods.


Congratulations! You’ve tried all the possible solutions to fix the issue of Gmail not sending attachments. However, if none of the above methods worked, it’s time to contact Gmail support.

Take a deep breath and don’t panic, as there’s always a solution to every problem. Gmail support is available 24/7 and is ready to assist you in any way possible. They can help you troubleshoot the issue and provide a solution that is tailored to your specific needs.

So, go ahead and contact them and watch as they work their magic to get your Gmail back to its normal functioning state. Remember, it’s always better to seek help rather than struggle with the problem on your own. Good luck!

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