How To Cancel Chipotle Order? Via App And Website!

Are you in a hurry and need to cancel your Chipotle order? Don’t worry, it’s a quick and easy process through the Chipotle app or website. Whether you ordered the wrong item or your plans have changed, you can cancel your order hassle-free and receive a refund.

The process only takes a few simple steps, and we’re here to guide you through them. In this article, we’ll show you how to cancel your Chipotle order via the app or website. You’ll learn how to locate your order, cancel it, and receive your refund. Plus, we’ll give you tips on how to contact Chipotle if you need additional assistance.

So, let’s get started!

Log in to the Chipotle App or Website

You’ll need to log in to the Chipotle app or website using your account information in order to access your order history and cancel a previous order. Once you’ve opened the app or website, enter your login credentials or use your social media account to log in.

If you don’t already have an account, you can create one by clicking on the ‘Create Account’ button and following the prompts.

After logging in, navigate to the ‘Order History’ section to locate your previous orders. If you’re using the app, tap on the three horizontal lines on the top left corner of the screen, then select ‘Order History.’ On the website, click on the ‘Account’ button, then select ‘Order History.’

From there, you’ll see a list of all your previous orders, along with the option to cancel any of them. Once you’ve identified the order you want to cancel, click on the ‘Cancel’ button next to it.

You’ll be prompted to confirm your cancellation, so make sure you’re certain before proceeding. After confirming your cancellation, you’ll receive a notification that your order has been successfully canceled.

Locate Your Order

So, you’ve placed an order on the Chipotle app or website, but now you need to cancel it. The first step is to locate your order.

This means finding your current orders and identifying the one you want to cancel.

Finding Your Current Orders

First, head to the ‘Orders’ section on the Chipotle app or website to find your current orders.

Here, you’ll see a list of all your orders, including the ones that are currently being prepared. You can also view the details of each order, such as the items you’ve ordered, the pickup time, and the location.

Once you’ve located your current orders, the next step is to identify the order you want to cancel. This could be the most recent order or one that you placed earlier.

Look for the order that you want to cancel and click on it to view its details. From here, you’ll be able to cancel the order, as long as it hasn’t already been prepared.

Identifying the Order You Want to Cancel

To find the meal you want to nix, simply navigate to the ‘Orders’ section and locate the specific order you wish to cancel. Here’s how to identify the order you want to cancel:

  • Open the Chipotle app or website and log in to your account.
  • Tap or click on the ‘Orders’ section to view your current and previous orders.
  • Scan through your orders to find the one you want to cancel.

Once you’ve located the order you want to cancel, the next step is to cancel it altogether. Here’s what you need to do:

  • Click on the ‘Cancel’ or ‘Cancel Order’ button next to the order you want to cancel.

Cancel Your Order

So, you’ve decided to cancel your Chipotle order. The first step is to select the order you want to cancel.

Once you’ve located the order, confirm your cancellation and make sure to receive a confirmation email.

Selecting the Order

When you’re craving something specific from Chipotle and accidentally select the wrong order, frustration can quickly set in. But don’t worry, cancelling your order is easy if you act quickly.

First, open the Chipotle app or website and navigate to the ‘Orders’ section. From there, select the order you want to cancel.

Once you’ve selected the order, click on the ‘Cancel’ button. A pop-up window will appear, asking you to confirm the cancellation. Simply click ‘yes’ and your order will be cancelled. It’s important to act quickly, as once your order has been prepared, it cannot be cancelled.

Now that you know how to select and cancel your order, let’s move onto the next step: confirming cancellation.

Confirming Cancellation

Now that you’ve canceled your craving, it’s time to make sure the cancellation went through. You don’t want to be charged for an order that you didn’t receive. Here are three things to do to confirm your cancellation:

  1. Check your email: After canceling your order, you should receive an email confirmation from Chipotle. This email will confirm that your order has been canceled, and you won’t be charged.

  2. Check your bank account: It’s always a good idea to check your bank account to make sure that you haven’t been charged. If you were charged, contact Chipotle’s customer service, and they’ll help you with the refund process.

  3. Call customer service: If you don’t receive the email confirmation or notice an error in your bank account, call Chipotle’s customer service number. They’ll be able to assist you and ensure that your order has been canceled.

Now that you’ve confirmed your cancellation, the next step is to receive your refund.

Receive Your Refund

Now that you’ve cancelled your Chipotle order, let’s talk about receiving your refund. The refund process is fairly straightforward and you can expect to receive your money back within a certain timeline.

Typically, refunds are processed within 5-7 business days, but this may vary depending on your bank or payment method.

Refund Process

To receive a refund for your cancelled Chipotle order, you can contact their customer service team through the app or website and they will assist you with the process. The refund process typically takes 3-5 business days to complete, but may take longer depending on your bank or payment method.

When you reach out to Chipotle’s customer service team, they will ask for your order number and details about the cancellation. It’s important to have this information readily available to ensure a smooth refund process. Once the customer service team has confirmed the cancellation, they will initiate the refund. The refund will then be processed by your bank or payment method, and the funds should appear in your account within a few business days.

Moving on to the next section, let’s discuss the timeline for receiving your refund after it has been initiated.

Timeline for Refund

After initiating the refund process for your cancelled purchase, it may take up to a few business days for the funds to appear in your account, depending on your bank or payment method. This timeline is standard for most online transactions, and it ensures that the refund is processed securely and accurately.

However, if you don’t see the refunded amount in your account after a few business days, you should contact your bank or payment provider to inquire about the status of the refund.

If you still need assistance with cancelling your Chipotle order or obtaining a refund, you can contact Chipotle’s customer support team for help. They’re available via phone, email, and online chat, and they can guide you through the process of cancelling your order and obtaining a refund. Additionally, they can answer any questions you may have about the refund timeline or payment methods.

Contact Chipotle for Help

If you’re having trouble cancelling your Chipotle order, don’t hesitate to contact their customer support for assistance. They have a team of representatives who are available to help you with any issues you may encounter while using their app or website.

You can get in touch with them by phone, email, or chat. To contact Chipotle, you can call their customer support hotline. This is the quickest and easiest way to get in touch with them. Alternatively, you can send them an email or chat with them online.

They are available 24/7, so you can contact them anytime you need help. When contacting Chipotle, be sure to provide them with as much information as possible about your order. This includes the order number, date and time of the order, and the reason for cancellation.

This will help their representatives to quickly identify and resolve any issues you may be experiencing. Remember that Chipotle is committed to providing their customers with the best possible service. If you’re having trouble cancelling your order, don’t hesitate to reach out to them for help.

They will do everything they can to ensure that your experience with their app or website is a positive one.


Congratulations! You’ve successfully learned how to cancel a Chipotle order via the app and website. By following the simple steps outlined in this guide, you can easily cancel your order and receive a refund.

Remember to log in to the Chipotle app or website, locate your order, and cancel it before the designated cutoff time.

In the event that you encounter any issues or have questions, don’t hesitate to contact Chipotle for assistance. Their customer service team is always ready and willing to help you with any concerns you may have.

With this knowledge, you can now confidently order from Chipotle knowing that you have the ability to cancel your order if necessary. Enjoy your next Chipotle experience!

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *